What is sensory marketing?
At its core, sensory marketing is about engaging all five senses - sight, sound, touch, taste and smell - to create an experience people actually remember. It’s not just about what a product does - it’s about how it feels.
By using sensory triggers - like a nostalgic scent or a satisfying texture - brands can spark emotions and build strong connections. It’s the difference between a forgettable ad and an experience that lingers in your mind.
Think about catching a whiff of fresh-baked cookies or hearing a song that instantly takes you back. Sensory marketing works the same way, creating memorable moments that make brands feel personal.
Engaging the senses in digital marketing
Rhode and Gisou have mastered the art of making you crave their products—literally. They tap into the way delicious food, especially sweets, trigger desire, using sensory marketing to transfer that longing straight to their beauty products.
Rhode pairs its silky lip treatments with creamy desserts and soft textures, making the experience feel just as indulgent as biting into a rich pastry. Gisou, with its honey-infused formulas, plays up the golden, drippy sweetness of honey, making skincare feel just as satisfying as a spoonful of something decadent.
By placing their products alongside crave-worthy treats, these brands spark the same “I need this” feeling—turning hunger for dessert into an irresistible urge to buy.
Fashion brands like Sisters & Seekers show that sensory marketing doesn’t have to be complicated to work. By describing their knitwear as “soft butter” or “fresh bread,” they use relatable, evocative language that instantly triggers feelings of warmth, comfort and even a bit of craving—turning a simple sweater into something you’d want to wrap yourself in.
It’s not just about the fabric; it’s about the experience, a moment of comfort that customers can genuinely feel. In an industry where products can often feel interchangeable, creating this kind of sensory connection is a powerful way to stand out.
What’s next for sensory marketing?
As digital marketing gets more crowded, sensory marketing is a great way for brands to stand out and make a real connection with people. By tapping into all five senses, brands can create experiences that go beyond just the first impression and stick with you.
As more brands start using these sensory strategies, the challenge will be making them feel natural in their brand story. At the end of the day, sensory marketing is about more than what a brand sells—it’s about the experience they create and how it makes people feel.
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Beatriz Barot on January 29th, 2025